Terms and Conditions

This agreement applies as between you, the User of this Website and WEBCON S.A., the owner(s) of this Website.  If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance.

1. General provisions, introduction

  1. The e-learning portal available at www.webconacademy.learnworlds.com is provided by WEBCON S.A. based in Kraków at ul. Czerwone Maki 87, 30-392 Kraków, entered into the register of entrepreneurs kept by the District Court for Kraków Śródmieście in Kraków, XI Commercial Division of the National Court Register under KRS number 0001145414, NIP 6762414097, REGON 121153997, with a share capital of PLN 111.000 (hereinafter referred to as: " Service Provider" or "WEBCON").
  2. You can contact WEBCON:
    a) electronically: e-learning@webcon.com
    b) by phone: +48 12 443 13 90
  3. The e-learning platform is dedicated to the users who are employees or co-workers of partners or contractors of WEBCON (Users). If you are interested in the course, you should contact your employer or other entity that is a client or business partner of WEBCON. If you have any questions or concerns, you can contact WEBCON at: e-learning@webcon.com
  4. By creating an account on the e-learning portal and using the platform, you accept the conditions provided for in these Terms and Conditions and the principles of personal data protection described in the Privacy Policy.

2. Definitions and Interpretation

In these Terms and Conditions the following terms shall have the following meanings:
  1. “Access code”: means code (coupon) distributed by WEBCON to Clients, code allows Users to access Services provided within the Website. A code is valid for a period of 30 days since the first use on the Website. The Access code shall be used within 2 months from the date of Order, unless the Order indicates other periods.
  2. "Account": means collectively the personal information and credentials used by Users to access Content and / or any communications System on the Website.
  3. “Client” - an entity conducting business activity (sole proprietor, legal person or organizational unit without legal personality) that concludes an agreement with WEBCON (Order), based on which Access codes are made available to Users.
  4. "Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website.
  5. "Facilities": means collectively any online facilities, tools, services or information that WEBCON makes available through the Website either now or in the future.
  6. “Order”: means the agreement between the Client and WEBCON, based on which the Client purchases Access codes enabling access to the particular Services (courses) . Quantity, scope, price, as well as other conditions are specified in the Order. Terms and Conditions apply to the Order. In the event of any conflict between the Order and the Terms and Conditions, the Order shall prevail.
  7. "Services": means the services available to you through this Website, specifically use of the WEBCON proprietary e-learning platform and courses.
  8. "System": means any online communications infrastructure that WEBCON makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links.
  9. "User" / "Users": means any third party that accesses the Website, in particular person who is at least 18 years old and has full legal capacity and is an employee or collaborator of the Client.
  10. "Website": means the website that you are currently using (webconacademy.learnworlds.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  11. "We/Us/Our": means WEBCON S.A. based in Kraków at ul. Czerwone Maki 87, 30-392 Kraków, entered into the register of entrepreneurs kept by the District Court for Kraków Śródmieście in Kraków, XI Commercial Division of the National Court Register under KRS number 0001145414, NIP 6762414097, REGON 121153997, with a share capital of PLN 111.000.

3. Technical Requirements

  1. To use the Website, including Services, the User should meet the following minimum technical conditions:
    a) have access to a computer or other mobile device (phone, tablet),
    b) use devices connected to the Internet,
    c) use any of the available web browsers in an updated version that allows viewing websites,
    d) use an electronic address - e-mail address.
  2. Failure to comply with the above recommendations may result in limitations or difficulties in using the Website or some of its functionalities.
  3. The User should bear in mind that the open nature of the Internet and the use of services provided electronically may be associated with the risk of obtaining and modifying Users' data by unauthorized persons. Therefore, each User is obliged to use their own technical measures that will limit or eliminate the above-mentioned threats, in particular through the use of anti-virus software.

4. Accounts

  1. To procure Services on this Website and to use certain other parts of the System, User is required to create an Account which will contain certain personal details. By continuing to use this Website User represents and warrants that:
    a) all information submitted by User is accurate and truthful.
    b) User is an employee or associate of the WEBCON Client.
    c) User will keep this information accurate and up to date. Creation of an Account is further affirmation of User’s representation and warranty.
  2. It is obligatory that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  3. If you have reason to believe that your Account details have been obtained by another person, you should contact Us immediately to suspend your Account.
  4. As soon as the Account is created, WEBCON begins to provide a service consisting in running and maintaining the User's Account. The contract is concluded for an indefinite period. The scope of Services provided is assigned to the Access code. In order to gain access to Services, your employer or client (Client) must provide you with an Access code that allows You to access the particular Services . You cannot expand the range of Services available to you on your own.
  5. You may terminate your Account at any time, to do so, contact Us at: e-learning@webcon.com. In case of termination of your Account you acknowledge that you will irrevocably lose access to active Services, WEBCON is not responsible for restoring your access to such Services in the event of creating a new Account; the Access code you used to create your account cannot be used again.
  6. WEBCON can block Users Account in case any of the following occur:
    a) The User has violated the rules of using the Website and Services described in the Terms and Conditions, in particular User is not Client’s employee or associate, provides false data, in particular personal data that is not his own, uses any Facilities or Services contrary to the Terms and Conditions.
    b) The User provides content that is illegal, vulgar, or violates the personal rights of WEBCON or third parties.
    c) Copies, modifies or unlawfully distributes Intellectual Property.
    d) Provides third parties with a login or password to the Account and enables these persons to use the Website.
    e) Deactivation or any other form of expiration of Access code under the conditions described in point 5.5.
  7. If WEBCON determines that there are grounds for blocking of the Account, WEBCON requests the User to clarify the doubts indicated in the request as to the reasons entitling the Account to be blocked within a period of not less than 7 business days. WEBCON will not block your Account only when true and properly substantiated explanations of the User's disputed activity had been obtained.
  8. The obligation to obtain additional explanations described in point 8 does not apply to situations where failure to impose a block may expose WEBCON to loss or damage or when the risk of damage concerns any third party.
  9. WEBCON may delete the Account without the User's consent (terminate the contract for the provision of Services in the form of maintaining the Account), in the event of blocking the Account exceeding 30 days, in accordance with the provisions of 6-8 above or whenever the Access code has expired.
  10. If we terminate your Account, you will be notified by email and an explanation for the termination will be provided.

5. Provisions regarding Clients

  1. The provisions of point 5 below apply only to the Clients.
  2. No part of this Website constitutes a contractual offer capable of acceptance.
  3. Client may place the Order outside the Website. Website does not allow Clients to place the Order. For this purpose, Client shall contact WEBCON or one of the WEBCON business partners.
  4. The Order specifies the scope of the concluded contract, including the number of Access Codes, their validity period, and the price, payment methods, in particular:
    a) Confirmation of the Services ordered including full details of the main characteristics of those Services.
    b) Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges.
  5. Client may not make the Access codes available to persons other than his employees or collaborators under concluded civil law contracts. Violation of this obligation will result in the immediate termination of the contract between the Client and WEBCON (termination of Order), particularly the deactivation of all purchased Access Codes, without the Client right to obtain any refund.
  6. In the event that the Services are provided that are not in conformity with the Order and thus incorrect, Client should contact Us immediately to inform Us of the mistake, according to point 13.
  7. Additional terms and conditions may apply to the provision of certain Orders or Services. You will be asked to read and confirm your acceptance of any such terms and conditions when placing the Order.
  8. Changing the Order is possible only if WEBCON consents.
  9. If you are an entrepreneur with consumer rights based within the European Union and Order is a contract concluded remotely or off-premises, you have a statutory right to a “cooling off” period. This period begins once your Order is confirmed and the contract between WEBCON and you are formed and ends at the end of 14 calendar days after that date. If you change your mind about the Order within this period and wish to cancel your order, please inform Us or Our business partner, depend on depending on who you placed the order with. You acknowledge if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 day cooling off period you acknowledge and agree to the following:
    a) If the Services are fully performed within the 14 day cooling off period, you will lose your right to cancel after the Services are complete.
    b) If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
    Cancellation of Services after the 14 day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.

6. Intellectual Property

  1. All Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of WEBCON, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable Polish and International intellectual property and other laws.
  2. You may not reproduce, copy, distribute, store or in any other fashion re-use any material from the Website unless otherwise indicated on the Website or unless given Our or the relevant manufacturer or supplier express written permission to do so.
  3. In case of any doubts as to the scope of the permitted method of using the Content or Services, you are obliged to immediately contact WEBCON.

7. Availability, Services 

  1. The Website is provided “as is” and on an “as available” basis. WEBCON uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  2. We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
  3. Whilst every effort has been made to ensure that all general descriptions of Services available from WEBCON correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to point 12.
  4. Availability indications are not provided on the Website.

8. Privacy

Use of the Website is also governed by Our Privacy Policy (webconacademy.learnworlds.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

9. Disclaimers

  1. We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Website or Services.
  2. No part of this Website is intended to constitute advice, and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  3. No part of this Website is intended to constitute a contractual offer capable of acceptance.
  4. Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

10. Limitation of Liability

  1. To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
  2. Nothing in these Terms and Conditions excludes or restricts WEBCON liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
  3. The limitations and exclusions of liability provided for in the Terms and Conditions (in particular in clause 10) do not limit the rights and obligations of the parties, in particular they do not include the exclusion of liability in respect of which, in accordance with mandatory provisions of law, liability cannot be limited or turn off.
  4. In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

11. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and WEBCON. 

12. Complaints

  1. The User, in particular the Customer, has the right to lodge a complaint if it is found that any of the Services are not being implemented properly.
  2. A complaint may be submitted by sending it to the electronic address: e-learning@webcon.com or to the business address indicated with the subject of the email titled complaint. The complaint should contain at least the following information: enabling identification of the entity (name and surname, e-mail address and contact details) that submits the complaint, information about the reported irregularities and the expected method of handling the matter by WEBCON.
  3. WEBCON confirms receipt of the complaint immediately after delivery to the user's e-mail address provided in the complaint.
  4. Complaints are considered within 14 days from the date of delivery of the complaint to WEBCON, unless the information or data contained in the complaint require supplementation, then WEBCON shall ask the User to supplement it before considering the complaint. The resolution of the complaint is sent to the User via e-mail to the address from which the complaint was submitted, and in the case of Consumers on paper or another durable medium.
  5. Users who are Consumers may use the following out-of-court methods of dealing with complaints and pursuing claims: contact a permanent consumer arbitration court, the provincial inspector of the Trade Inspection or use the help of a district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection, e.g. Consumer Federation, Association of Polish Consumers. Detailed information on the possibilities of out-of-court methods of dealing with complaints and pursuing claims as well as the rules of access to these procedures are available at the following website address of the Office of Competition and Consumer Protection: https://www.polubowne.uokik.gov.pl/ and at the offices and on the websites internet district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectors of the Trade Inspection.
  6. The Consumer may also use the ODR Platform, which is available at https://ec.europa.eu/consumers/odr. The ODR platform is a website with a one-stop shop for consumers seeking out-of-court resolution of a dispute.

13. Final provisions

  1. The current content of the Terms and Conditions is published on the Website.
  2. In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
  3. WEBCON may make changes to the Terms and Conditions in the event of:
    a) the need to adapt the Terms and Conditions to the legal provisions regarding the Services provided or agreements concluded,
    b) the need to adapt WEBCON activities to the recommendations (orders/judgments/resolutions/guidelines) and decisions of an authorized state or local government administration body or court decision,
    c) expanding or changing the functionality of the Website, in particular introducing new services or changing the scope of additional services,
    d) changes in the scope or nature of WEBCON activities,
    e) changes in the technical conditions for the provision of Services, access to the Website under the subscription or access to Content or Digital Services, changes in technical requirements regarding the IT system that the User should have in order to use the Website,
    f) the need to adapt the Terms and Conditions to best practices related to the provision of services via the Website, including best practices in the protection of Users' rights,
    g) the need to correct obvious errors or clerical errors that may appear in the Terms and Conditions,
    h) the emergence of new risks or threats related to the use of the Website, changes in such risks or threats or the elimination (elimination) of certain risks or threats related to the use of the Website,
    i) changes in electronic addresses, including links (hyperlinks) included in the Regulations,
    j) change of methods or technical means used to record, secure and make available to the User the content,
    k) changes to WEBCON data indicated in the Terms and Conditions, including name, telephone numbers, e-mail addresses.
  4. Changes to the Terms and Conditions are effective from the time clearly indicated by WEBCON, after they are posted on the Website for all contracts concluded after that date.
  5. WEBCON shall inform about changes to the Terms and Conditions on the Website and by sending Users with active Accounts information about the amendment to the Terms and Conditions along with the uniform text of the Terms and Conditions by e-mail to the e-mail address provided in the Account. The User is deemed to have consented to the new content of the Terms and Conditions if not terminated the agreement within 14 (fourteen) days of receiving information by e-mail about the change.
  6. These Terms and Conditions and the relationship between you and WEBCON shall be governed by and construed in accordance with the Law of Poland and WEBCON and you agree to submit to the exclusive jurisdiction of Poland. In relation to consumers, the provision regarding the jurisdiction of Polish courts applies only if the provisions of the consumer's country are not more favourable to them.
  7. The court competent to resolve disputes is the court having jurisdiction over the registered office of WEBCON, except for cases where the dispute concerns a User who is a consumer or an entrepreneur with consumer rights, in which general provisions will apply.
Created with